Effective date: October 6, 2026. This policy explains what information Valley Security Solutions (“we,” “us”) collects through www.oregonvss.com and when you contact us, and how we use it.
Information you give us
When you call, text, or email us, we receive whatever you choose to share, such as your name, phone number, email address, property address, and details about your project. We use it to answer you, prepare estimates, schedule work, and provide service.
Information collected automatically
Our website uses Google Analytics to understand how visitors use the site. Google Analytics uses cookies and similar technology to collect information such as the pages you visit, how long you stay, the type of device and browser you use, and your approximate location based on your IP address. We use this information only in aggregate to improve the website.
You can block cookies in your browser settings or install the Google Analytics opt-out browser add-on. Learn more in how Google uses information from sites that use its services.
Text messages
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are not shared with any third parties. Message and data rates may apply. You can reply STOP at any time to stop receiving texts, or HELP for help.
How we share information
We do not sell your personal information. We share it only when needed to do the work you asked for or when required by law, for example:
- with monitoring centers or equipment manufacturers when you sign up for monitoring or warranty service
- with service providers that help us run our business, such as email and analytics providers
- when required by law, or to protect our rights, property, or safety
How long we keep it
We keep customer and project records as long as needed to provide service, meet warranty and inspection obligations, and comply with legal and tax requirements.
Security
We take reasonable steps to protect the information we hold. No website or transmission over the internet is completely secure, so please do not send sensitive information such as alarm codes or passwords by email or text.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you, subject to legal and recordkeeping requirements. Email Contact@oregonvss.com and we will respond within a reasonable time.
Children
This website is not intended for children under 13, and we do not knowingly collect information from them.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
Valley Security Solutions, 5729 Main St #217, Springfield, OR 97478 · 541-600-2060 · Contact@oregonvss.com